Delivery Policy

At The Growth Nexus, we aim to get your orders to you as quickly and smoothly as possible. Please review our delivery details below.

Processing & Shipping Times

• Order Processing: All printed planners and journals are processed within 2-3 business days after payment confirmation.

• Shipping Time: Delivery times vary based on location:

  • UK Orders: Estimated delivery within 3-5 business days.

  • International Orders: Estimated delivery within 7-14 business days, depending on location.

Shipping Costs

• Shipping costs are calculated at checkout based on your location and order size.

• Free UK shipping may be available on select products or promotional offers.

International Shipping

We ship internationally, but please note:

• Customers are responsible for any customs fees, duties, or taxes imposed by their country.

• Delivery times may be affected by customs processing delays.

Lost, Delayed, or Damaged Orders

• If your order hasn’t arrived within the estimated timeframe, please check your tracking details or contact us for assistance.

• If your order arrives damaged, please contact us within 48 hours of delivery with photos, and we will arrange a replacement or refund where appropriate.

Need Help?

For any delivery-related inquiries, contact us at connect@growthnexus.co.uk – we’re happy to assist!